Last Updated: 20 September 2026

Welcome to Gauwale. These Terms of Service govern your use of gauwale.in and your purchase of products from our website.

By accessing or using our website, you agree to these Terms of Service. If you do not agree with these terms, please do not use our website.

1. About Gauwale

Gauwale is an online store offering food and related products through our website.

We reserve the right to update, modify, or discontinue any product, service, feature, or content on our website at any time.

2. Use of Our Website

You agree to use our website only for lawful purposes.

You must not:

• Use the website for any unlawful or fraudulent activity.

• Attempt to gain unauthorized access to our website or systems.

• Interfere with the security or operation of the website.

• Copy, reproduce, or misuse our website content without permission.

• Provide false or misleading information while placing an order.

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, availability, and other information displayed on our website are accurate.

However, minor differences in product appearance, packaging, color, texture, or presentation may occur.

Product images are provided for general representation and may not always exactly match the delivered packaging.

4. Orders

When you place an order through Gauwale, you are making a request to purchase the selected products.

After placing an order, you may receive an order confirmation by email, SMS, WhatsApp, or other available communication methods.

We reserve the right to cancel or refuse an order in certain circumstances, including:

• Product availability issues

• Incorrect pricing or product information

• Suspected fraudulent activity

• Incorrect or incomplete customer information

• Delivery restrictions

• Other legitimate business or legal reasons

If we cancel an order after payment has been received, the applicable amount will be refunded according to our Refund Policy.

5. Prices and Payments

All product prices displayed on the website are subject to change without prior notice.

Applicable taxes, shipping charges, discounts, or other charges will be displayed where applicable during the checkout process.

Payments may be processed through third-party payment providers. By making a payment, you agree to comply with the applicable terms of the payment service provider.

6. Shipping and Delivery

We aim to dispatch and deliver orders within the estimated delivery period displayed on our website or communicated to you.

Delivery times may vary due to factors such as:

• Shipping location

• Courier delays

• Weather conditions

• Public holidays

• Operational issues

• Events beyond our reasonable control

Gauwale is not responsible for delays caused by circumstances outside our reasonable control.

Please ensure that your shipping address, mobile number, and other delivery details are correct when placing an order.

7. Returns, Refunds and Replacements

Returns, refunds, cancellations, and replacements are governed by our Return & Refund Policy.

Because our products may include food items, certain products may not be eligible for return after delivery for hygiene and safety reasons.

Please inspect your package after delivery and contact us promptly if you receive a damaged, leaking, incorrect, or otherwise defective product.

8. User Information

When placing an order or using certain features of our website, you may be required to provide accurate information such as your name, mobile number, email address, billing address, and shipping address.

You are responsible for ensuring that the information you provide is accurate and up to date.

Our collection and use of personal information are governed by our Privacy Policy.

9. Intellectual Property

All content on Gauwale.in, including but not limited to:

• Gauwale name and logo

• Product images

• Website design

• Text and descriptions

• Graphics

• Videos

• Product packaging designs

• Other original content

is owned by or licensed to Gauwale, unless otherwise stated.

You may not copy, reproduce, modify, distribute, publish, or commercially use our content without prior written permission.

10. Promotions and Discounts

From time to time, Gauwale may offer discounts, promotional codes, special offers, or other promotional campaigns.

Promotions may be subject to additional terms and conditions, including validity periods, product restrictions, minimum order values, or usage limits.

Gauwale reserves the right to modify or discontinue a promotion where permitted by applicable law.

11. Third-Party Services and Links

Our website may use third-party services such as payment gateways, shipping providers, analytics tools, advertising platforms, or other technology services.

We may also provide links to third-party websites.

Gauwale is not responsible for the content, availability, policies, or practices of third-party websites or services.

12. Website Availability

We make reasonable efforts to keep our website available and functioning properly.

However, we do not guarantee that the website will always be uninterrupted, error-free, secure, or available at all times.

We may temporarily suspend or restrict access to the website for maintenance, updates, security reasons, or other operational requirements.

13. Limitation of Liability

To the extent permitted by applicable law, Gauwale will not be responsible for losses or damages arising from circumstances beyond our reasonable control, including technical failures, third-party service interruptions, courier delays, or events beyond our control.

Nothing in these Terms is intended to exclude or limit any rights or remedies that cannot legally be excluded or limited under applicable law.

14. Changes to These Terms

We may update these Terms of Service from time to time.

Any changes will be posted on this page along with an updated Last Updated date.

Your continued use of the website after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

15. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes shall be subject to the jurisdiction of the courts having appropriate jurisdiction, subject to applicable law.

16. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Business Name: Gauwale
Website: gauwale.in
Email: support@gauwale.in
Phone: [8949675226]
Business Address: [mata ka than jodhpur rajasthan ]

By using gauwale.in or placing an order through our website, you acknowledge that you have read and understood these Terms of Service.